Returns & Exchanges
At AROVA, we want you to be completely satisfied with your home decor and furniture purchases. If an item isn't the perfect fit for your space, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your AROVA account and select the items you wish to return from your order history to generate a return authorization number.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all hardware, assembly tools, and instruction manuals are included to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping barcodes.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once our warehouse inspects the items, your refund will be processed within 5-7 business days.
