Frequently Asked Questions
Everything you need to know about your AROVA home experience.
What is the typical delivery timeframe for furniture and decor?
Standard shipping usually takes 5-7 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer a warranty on AROVA products?
Yes, we offer a 12-month limited warranty on all structural components of our furniture and a 30-day warranty on home decor items against manufacturing defects.
What is your return policy if a piece doesn't fit my space?
We offer a 30-day return window. Items must be in their original packaging and unassembled. Please note that a restocking fee may apply to oversized furniture items.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Are the materials used in your furniture sustainable?
AROVA is committed to sustainability. We prioritize FSC-certified wood, recycled textiles, and low-VOC finishes to ensure your home is beautiful and environmentally responsible.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm and Klarna for larger purchases.